I only have the doorbell attached. Yeah same here. HomeBase 2 Required: The eufy Security Wireless Add-on Video Doorbell requires a HomeBase 2 to operate. Its visible and usable if a phone/device isn't connected to the wifi. It seems the Ring needed extensive settings changes for many users to get it to work with thier Routers. At that time, I removed the port forwarding settings on the router and rebooted both the router and the doorbell to establish new connections everywhere. Of note that I also had the exact same issues when connected to WiFi at my work. I bought an AC750 from Walmart, and bam, everything is working. @Korc14 wrote:.
I only have the doorbell attached. Router firmware is current V184.108.40.206_1.0.35 and doorbell is updated to most recent firmware as well. Is the phone able to connect if its not on wifi? I have been in contact with Eufy reps to try and resolve the issues as well but there doesn't seem to be a solution. This made the whole plastic surface flat but it is no longer tight there (can wabble when you shake). In order to function, all smart bulb and smart plug products must have power. Also tried with a tablet, both connected to first the 5 and then the 2.4. maybe its an issues with the current firmware. No dice there either. > [...] programmers who do not understand the way that modern wifi> works. Yep. Didn't change a thing. both put out 17v. I have tried numerous things and nothing seems to correct the issue. Cookies help us deliver our Services. Many simple issues with your Lumos bulbs and Eufy Smart Plugs can be solved with simple checks or troubleshooting. Could that make a difference?
When I connect it to homekit, the stream stops working. Has anyone else had this issues? But I will try that if all ellse fails. Nope. If you place your router in ap mode, make sure to disable the wireless on the combo device. Wait one minute for the Lumos bulb to re-connect automatically. Trying to check the wiring again and I cannot get the pin to release it. I get motion/chime alerts on mobile app, but unable to live stream or access recorded videos. For example, they do not realise that people connect their mobile devices to 5 GHz wifi and then won't allow those mobiles to see things that are using 2.4 GHz wifi. The Doorbell: https://www.eufylife.com/products/604/656/video-doorbell, The Router: https://www.netgear.com/home/products/networking/wifi-routers/R6400.aspx, The Transformer: https://www.amazon.com/gp/product/B07GND8RMQ/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1. When I connect it to homekit, the stream stops working. How, exactly, would you configure an R6400 to isolate its2.4GHz client devices from its 5GHz client devices? If you are indeed in a double nat, you can place your combo device in modem only/passthrough mode or you can place your router in AP mode. Basically my problem comes in with establishing the wifi connection between the Eufy Doorbell and Netgear R6400. Both the phone and doorbell are connected to the 2.4 GHz.
(Other than load itwith defective firmware, that is.). Nest Hello doorbell doesn’t have a chime like the Eufy video doorbell provides. No dice on the R6400. -Had Eufy send me a whole nother Doorbell unit, didn't act any different. many times we see people using a router/modem combo device that puts you in a double nat situation and causes many of the issues you're running into.
It was also able to connect again after I returned to the house and was back on WiFi for a short while. Press question mark to learn the rest of the keyboard shortcuts. I've gone through quite a bit of troubleshooting with Eufy, and with my own doorbell system. I have a different router R7000P and have tried 3 different doorbells from Eufy and none of them are able to stay connected. 8 comments. Good luck! My doorbell would not power on. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Pre-record responses or talk in real time to any visitor.